48-Hour Price Guarantee
Sell With Confidence
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At Glister Gold, we believe you should benefit if precious metals prices increase shortly after your sale.
That's why we proudly offer our Exclusive 48-Hour Price Guarantee. If the spot price of eligible precious metals increases within 48 hours after your qualifying transaction, Glister Gold will pay you the difference on the eligible precious metal value, subject to the following Terms & Conditions.
1. Eligible Transactions
The Glister Gold 48-Hour Price Guarantee applies only to eligible transactions involving:
- Gold Jewelry
- Gold Bullion
- Platinum
- Palladium
purchased directly by Glister Gold from the original seller.
Silver, including silver jewelry, silver bullion, silver coins, sterling silver, flatware, and all other silver items, is specifically excluded from this 48-Hour Price Guarantee.
2. Guarantee Period
The guarantee begins on the date and time shown on your Glister Gold purchase receipt and expires exactly 48 hours later.
3. Market Price Reference
Glister Gold uses the IG Spot Price Index as its primary market reference.
If the IG Spot Price Index is unavailable, delayed, interrupted, contains an obvious error, or cannot reasonably be verified, Glister Gold may use another widely recognized market source, including Kitco, COMEX, LBMA, or another commercially accepted precious metals market index.
4. Business Hours
Monday – Friday
9:30 AM – 5:30 PM Pacific Time
Closed on weekends and recognized market holidays. Price adjustment requests are reviewed during normal business hours.
5. Weekend & Holiday Market Closures
If the 48-hour guarantee period expires while the precious metals market or the Glister Gold office is closed, any eligible adjustment will be determined using the first available published spot price after 9:30 AM Pacific Time on the next business day.
Customers must contact Glister Gold before 2:00 PM Pacific Time on that business day to request an eligible adjustment.
6. Customer Request Required
The guarantee is not automatic. Customers must call or text Glister Gold within the guarantee period or, when applicable under Section 5, before 2:00 PM Pacific Time on the next business day.
Text messages are preferred.
Customers may be asked to provide:
- Original purchase receipt
- Name used for the transaction
- Phone number
- Information reasonably required to verify the transaction
7. Eligible Price Adjustment
Price adjustments apply only when the applicable spot price increases. No adjustment will be made if the spot price remains unchanged or decreases.
If the spot price decreases, the seller/customer does not owe Glister Gold any additional amount.
8. Covered Value
The guarantee applies only to the precious metal value purchased by Glister Gold. It does not apply to:
- Diamonds
- Gemstones
- Luxury watches
- Designer premiums
- Numismatic or collectible premiums
- Craftsmanship
- Historical value
- Any non-precious-metal value
9. One Adjustment Per Transaction
Only one price adjustment may be requested for each eligible transaction.
10. Non-Transferable
The guarantee applies only to the original seller and may not be transferred.
11. Fraud & Errors
The guarantee is void in cases of fraud, altered receipts, duplicate claims, misrepresentation, or attempts to abuse this promotion.
Glister Gold reserves the right to correct typographical, pricing, clerical, calculation, software, internet, or market data errors beyond its reasonable control.
12. Force Majeure
Glister Gold shall not be responsible for delays or inability to perform due to events beyond its reasonable control, including market closures, internet outages, power failures, natural disasters, government actions, or other unforeseen events.
13. Limitation of Liability
Any eligible price adjustment under this guarantee is limited to the increase in the applicable precious metal value as determined under these Terms & Conditions.
14. Right to Modify
Glister Gold may modify or discontinue this promotion at any time. Any changes will not affect transactions already covered during an active 48-hour guarantee period.
15. Governing Law
These Terms & Conditions are governed by the laws of the State of California.
Results
Every transaction is unique. Any price adjustment depends on:
- Precious metal content
- Applicable spot market movement
- Market conditions
- Eligibility under these Terms & Conditions
While Glister Gold strives to provide highly competitive prices and will strive to beat any reasonable written offer from a licensed local competitor whenever possible, not every transaction will qualify for a higher offer or a price adjustment.
Our Promise
Results — That's Our Promise.
At Glister Gold, our goal is simple: to provide fair evaluations, competitive offers, transparent pricing, and exceptional customer service. We work hard every day to earn your trust and deliver results you can feel confident about.
Thank you for choosing Glister Gold. We appreciate the opportunity to earn your business.